FAQs

Do I need an appointment?

Appointments are helpful but not required. You’re welcome to walk in anytime during our open hours to get started: Tuesday to Saturday 10am-5pm

Please note, DIY Framing cannot be completed same-day

👉 Click here to book a free framing consultation

How does DIY Framing work?

Our DIY Framing option is perfect for hands-on creators! The process takes two visits:

  1. First visit: Stop by (walk-in or appointment) with your artwork to measure, choose materials, and place a deposit.

  2. Second visit: Return by appointment to complete your project in our shop. DIY sessions are offered on Fridays and Saturdays, typically scheduled 1–3 weeks after your first visit.

👉 Click here to learn more about DIY Framing

How long will it take to frame something?

Timing depends on materials and project complexity, but here’s a general guide:

  • Custom Framing: 4–5 weeks

  • DIY Framing: 1–3 weeks

Rush orders may be available for an additional fee, depending on materials and our current workload.

How much does it cost to frame something?

Framing costs vary depending on size, materials, and turnaround time. For example, a 16” x 20” piece could range anywhere from $50 to $5,000. Rest assured, we offer options for every style and budget.

Where are you located?

You can find us at 278 Washington St, Brookline Village, right near the intersection of Washington and Harvard Streets - next door to Cutty’s Sandwich Shop.

Where can I park?

There’s a metered town-owned lot conveniently located just a 2-minute walk from the shop (view on Google Maps), plus metered street parking along Washington and Harvard Streets. Free parking may also be available on Davis Ave.

Do you accept bulk orders?

Absolutely. Please contact us to schedule a consultation so we can set aside plenty of time for your project. Quotes for large orders may not be available the same day as your consultation.

Can you stretch a painting on canvas?

Yes! We can professionally stretch almost any size canvas — as long as it fits through the door. Labor charges depend on size, age, and condition of the piece.

Do you repair or restore artwork?

We can handle minor touch-ups and repairs in the shop, but full-service restoration is best left to the pros. We recommend Rosine Green Fine Arts Restorers and Conservators.

Can you fix my broken frame?

Probably! Bring your damaged frame, broken glass, or other issue by the shop and we’ll take a look. Most repairs can be assessed on the spot.

Do you ship or deliver?

We generally don’t ship framed artwork, but local delivery may be available depending on our schedule. Feel free to ask!


Do you facemount to plexiglass?

No, we don’t offer face mounting to plexiglass.


Do you print photos?

No, we don’t offer printing services in-house, but we recommend these local providers:

Do you frame 3D objects?

Yes! We love framing three-dimensional pieces — from keepsakes and collectibles to textiles and memorabilia. Our deep shadowbox frames and custom mounting techniques ensure your item is beautifully displayed and safely preserved.

Can you frame a cross-stitch or needlepoint?

Yes! We love framing fiber art and have many techniques for mounting and preserving these delicate, hand-crafted works.


Can I order materials to frame something at home?

Yes, however materials must be ordered in person unless it’s a repeat order. This option is for experienced framers only.


What’s the weirdest thing you’ve ever framed?

We’ve seen it all, and we love a creative challenge! Some memorable items include:

  • A cookie shaped like a foot

  • A rat skull

  • A placenta

  • Old bathroom floor tiles

Still have questions? Give us a call, send us an email, drop by the shop or book a free consultation here. We have a combined 100+ years of framing experience and are always happy to help!

Book an appointment!

Schedule an in-person consultation to discuss your framing needs:

Book now
A stylized illustration of a black cat with yellow eyes, pink inner ears, and an open mouth showing sharp teeth and a pink tongue, set against a yellow background and framed with a colorful border.
Colorful illustration of a humanoid creature with green scaly skin, yellow eyes, and large claws, wearing a plaid shirt and a brown hat, in a cosmic background with a flying spaceship and floating pairs of feet.